Returns Overview

Rainbow Shades accepts returns within 7 days from receipt of eligible products. Returns must comply with the conditions outlined below.

Eligibility for Returns

All products are manufactured to customer specification and not returnable unless due to factory fault.

Refund Conditions

Refunds are issued after inspection confirms the item meets return requirements. Refunds are processed to the original payment method.

Return Process

Customers must contact Rainbow Shades to initiate a return. Instructions will be provided, including return address and packaging requirements.

Refund Processing Time

Refunds are typically processed within a few business days after the returned item is received and inspected.

Customer Responsibilities

Customers must package returned items securely to prevent damage during transit.